Terms and Conditions

We are committed to exceeding your expectations. However, in the unforeseen circumstance that you are not entirely satisfied with our services, we offer a comprehensive refund policy under certain conditions. This policy outlines the situations under which we will issue a refund. By subscribing to any of my Digital Marketing services, you acknowledge and agree to all the terms and conditions stipulated within this policy.

Eligible for Refund:

 Frequent Missed Deadlines: If our production team consistently fails to meet agreed- upon deadlines, you may be eligible for a refund.

 Miscommunication: In cases of miscommunication by our account managers or sales representatives, a refund may be available.

Underperformance: If our team demonstrably fails to deliver on the promised results, you may be eligible for a refund.

 Project Inaction: A refund may be issued if our team fails to initiate work on your project within a reasonable timeframe.

 Work-Related Delays: You may be eligible for a refund due to unforeseen delays caused by our internal operations.

Non-Refundable Situations:

 Client-Initiated Changes: Refunds will not be granted for projects cancelled due to a change of heart on the client’s will.

 Client-Caused Delays: Delays resulting from the client  (e.g., late content delivery) do not qualify for a refund.

 Completed Projects: Once a project is finalized and uploaded to the designated server, are fund cannot be issued.

 Scope Creep: Requests exceeding the agreed-upon project scope are not grounds for a refund.

Refund Processing:

All approved refunds will be processed within 7 business days of the cancellation date. The refund will be issued through the same payment method used during initial purchase.

Policy Updates:

We reserve the right to modify this refund policy at any time without prior notice. We encourage you to revisit this policy periodically to stay informed of any changes.

Unmet Deadlines & Underperformance:

For situations involving missed deadlines or underperformance, a thorough review by our Quality Assurance team will be conducted before a 100% refund is granted.